Terms of service
Last updated: October 16, 2026
About our store
Purr & Play sells pet play and care products through this Shopify-powered store. By using the store or placing an order, you agree to these terms, subject to any rights that cannot be waived under applicable law.
Orders and prices
Prices are displayed in US dollars. Applicable taxes and the final order total are shown at checkout. Product availability and prices may change before an order is placed. If an error affects your order or a product becomes unavailable, we will contact you and offer an appropriate resolution, including cancellation and refund when the order cannot be fulfilled.
Provide accurate contact and shipping details. You must be legally able to enter into a purchase agreement, or have authorization from a parent or guardian.
Product information and use
Read the product description, variant choice, dimensions, and included items before purchasing. Images illustrate the products; screen settings may affect how colors appear. We do not guarantee that every cat will engage with every toy.
Our products are pet products, not children's toys. Supervise play, inspect products regularly, follow the product's care instructions, and stop using damaged items. No product description is intended as veterinary advice.
Shipping, returns, and privacy
Our Shipping Policy explains free standard shipping to physical street addresses in the Lower 48 states only, processing, estimated transit, and address restrictions. We do not ship to Alaska, Hawaii, US territories or associated states, PO boxes, or APO/FPO/DPO military addresses. Our Refund Policy explains routine-return restrictions and remedies for order problems. Our Privacy Policy explains how personal information is handled.
Acceptable use
Do not use this store for unlawful activity, fraud, unauthorized access, or interference with the store's operation. Store content may not be copied or misused in violation of applicable intellectual-property rights.
Changes and legal rights
We may update these terms by posting a revised version. The terms presented when you place an order apply to that purchase. Nothing in these terms excludes consumer rights or remedies that cannot be limited under applicable law.
For order, shipping, return, or privacy questions, email shoppurrplays@gmail.com. Include your order number for order-related questions.